The protection of your data is our concern
We welcome your interest in our organization and our products or services and would like you to feel secure during your visit to our web site, also in relation to the protection of your personal data. We take the protection of your personal data very seriously. Compliance with the provisions of the Bundesdatenschutzgesetz (Federal law on data protection) is a matter of course for us.
We want you to know when and which data we collect and how we use the data. We have taken technical and organizational measures to ensure that the regulations on data protection are met both by us and also by external service providers.
Personal data are information related to your identity. This data includes, e.g. information such as name, address, telephone number, e-mail address. For the usage of our web site it is not necessary to divulge any personal data. However, in certain cases we will need your name and your address as well as other information so that we can provide you the required services.
The same applies to sending information material and goods ordered, or to answering specific questions. Where the provision of data is necessary, we will specifically make you aware of this situation. In addition, we only save and process data that you provide to us voluntarily.
As far as you make use of our services, as a rule only those data we need to provide the services are acquired. If we ask you for further data, the provision of the information is voluntary. Personal data are only processed for providing the requested service and to protect justified business interests.
Purpose of personal data
In general, we use the personal data you provide to answer your enquiries, to process your orders or to give you access to specific information or offers. For the maintenance of customer relationships, it can also be necessary for us or a service provider commissioned by us to use these personal data to inform you about product offers that are useful for your business activity, or to carry out online surveys to better address the needs and requirements of our customers.
Of course, we will respect your wish if you do not want to provide us your personal data for the purpose of supporting our customer relationship (in particular for direct marketing or for market research purposes). We will not sell or otherwise market your personal data to third parties.
We will only collect, process and use the personal data you provide online for the purposes identified to you. Your personal data will not be provided to third parties without your agreement.
The collection of personal data as well as their provision to appropriately authorized official institutions and authorities are only undertaken in the context of the applicable laws or if we are obliged to do so by a court decision. Our employees and the service providers we commission have the obligation to discretion and to comply with the provisions of the Bundesdatenschutzgesetz (Federal law on data protection).
Data that are not of a personal nature and that are collected automatically
On the usage of our web site, the following data are saved for organizational and technical reasons: the names of the pages viewed, the browser used and the operating system, date and time of the access, search engines used, names of files downloaded and your IP address.
We evaluate these technical data anonymously and only for statistical purposes to continuously further optimize our Internet presence and to be able to make our web site even more attractive. These anonymous data are saved separately from personal data on secure systems and do not provide any information on an individual person. Your personal data and your privacy are therefore protected at all times.
You can opt-out from being tracked by Google Analytics with effect for the future by downloading and installing Google Analytics Opt-out Browser Addon for your current web browser: http://tools.google.com/dlpage/gaoptout?hl=en.
To protect the data you provide to us, we continuously update our technical and organisational security measures. These measures are intended to prevent unauthorised access to the data, unlawful deletion of the data or tampering with the data and the unintentional loss of data to the best possible extent.
Modification of our privacy statement
If you use external links that are provided on our web site, this privacy statement does not apply to these links. We have no influence on the compliance of other providers with data protection and security regulations. For this reason please refer to the data privacy statements provided by the other providers on the related web sites.